Privacy Policy – Relivy

Relivy respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you access or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information voluntarily provided by customers when they place an order, contact our customer support, or provide information required for shipping and billing.

This information may include full name, email address, shipping address, payment information, and order details.

2. How We Use Your Information

We use the collected information to process and deliver orders, communicate purchase-related information, provide customer support, improve our services, and comply with legal obligations.

Relivy does not sell, rent, or trade customers’ personal data.

3. Data Sharing

Personal information may be shared only when necessary with trusted third parties, such as payment processors and logistics providers, solely to perform the contracted services.

These parties have access only to the information required and are obligated to keep your data confidential.

4. Data Security

We implement appropriate security measures to protect personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure.

5. Cookies

Our website may use cookies to enhance the browsing experience, analyze traffic, and improve functionality. Users may disable cookies through their browser settings, but some website features may not function properly.

6. User Rights

Depending on applicable laws, users may have the right to access, correct, or request deletion of their personal data, as well as withdraw consent for data processing.

7. Contact

For any questions or requests related to privacy, please contact us exclusively by email:

📧 support@relivycare.com

Our average response time is up to 1 business day.

8. Policy Updates

Relivy reserves the right to update or modify this Privacy Policy at any time. Users are encouraged to review this page periodically.